How do I pay?
You can pay by credit card (Visa, MasterCard, American Express, Maestro), Paypal Google Pay, Applòe Pay, Stripe
When will the amount owed be charged to my account?
The amount owed will be charged to your account when you receive the email confirming delivery of the order. Therefore the amount will be charged to your account at the time of actually shipping the goods, which may even take place a couple of days after the order confirmation.
What currency will be used?
The currency used in all the European Community countries is the Euro (EUR), except for the United Kingdom where the pound is used (GBP), Switzerland and Liechtenstein where the Swiss-Franc (CHF) is used, the US dollar (USD) is used for all non-EU countries.
Are on-line purchases safe?
uses special systems to control and check all the transactions that take place on the website, including Secure Sockets Layer (SSL) to allow for cryptographing all potentially sensitive data.
My payment has not been accepted, why not?
There may be various reasons why your payment has not been accepted: check the credit card you entered at the time of placing the order, such as expiry date, card type and number. If the problem still persists please a contact our Customer Service.
What is a CVV/CVC code?
The CCV (Credit Card Verification code) is a 3 or 4 number code on the back of your credit card which is necessary for increasing the security of the transaction.